Plastic Surgery
Specialist Reduces
Time Per Patient Note
by More than 80%
with Suki
Background
Dr. Alexander Ereso, MD is a cosmetic and reconstructive
plastic surgeon in private practice in the San Francisco Bay
Area. His extensive training and attentiveness to his patients
has helped him build his reputation as a top surgeon
delivering safe, consistent and excellent results. Prior to
Suki, Dr. Ereso was spending significant time typing patient
notes into his electronic medical record (EMR) – time motion
studies show Dr. Ereso averaged 12.1 minutes per note. "To
get my notes into the EMR, I either had to write notes on
paper, then type them into the system or bring a laptop into
consultations – both were distracting to patients. I tried
using dictation software but found that I spent more time
correcting transcription errors," said Dr. Ereso. "My patients
want to feel that I am engaging with them and listening to
their goals and desires. They understand that I need notes,
but notetaking during the appointment takes away from the
patient experience. And, all of the notetaking approaches
that I tried were time consuming."
